http://rss.desiringgod.org/link/10732/16997023/tough-and-tender

Jesus, our chief Shepherd, is remarkably tough and remarkably tender — and often at times and in ways we don’t expect.
We see this surprising mixture over and over in the Gospels: he pursues the Samaritan woman (tender) and confronts her promiscuity (tough); he calls the Canaanite woman a “puppy” (tough) and heals her daughter (tender); he names Peter “Rock” (tender) and then calls him Satan (tough); he accepts the prostitute’s tears (tender) and casts a woe on the Pharisees’ tithe (tough). Now, if pastors should look like Jesus, if undershepherds should imitate the great Shepherd, what are we to do with that?
We might simply note that pastors need to be flexible, able to play different roles at different times. But I don’t think this gets to the heart of the matter. This isn’t really a pragmatic question of how we should act in specific situations. Jesus was much more than an expert in working out how to relate to people in every situation. He did what he did and said what he said because he was who he was. His example pushes us pastors to reflect on the kind of men we are. More than that, it confronts us with a basic question: Do we pursue Christlikeness in ministry more than we pursue competence?
Character of Christ
In ministry and life in general, it’s always easier to focus on competence rather than character. (As someone who works in theological education, I know that temptation all too well.) But competence without character is very dangerous. In fact, competence without character almost inevitably leads to the kind of high-profile leadership disasters that have peppered the evangelical landscape across the English-speaking world in recent years (and that have been quietly mirrored by lesser-known examples in local churches across the world). This is why it is so desperately important for pastors to pursue the character of Christ.
“Christlikeness should top the list of every search committee and every job description in ministry.”
All our discipling, theological training, mentoring, and coaching should ultimately aim at conforming us to the image of Christ. Christlikeness should top the list of every search committee and every job description in ministry. Christlikeness should dominate our prayers for our pastors. Above all else, we should long for it, expect it, and encourage it in those who lead us. Without this in place, we are not paying attention to the priorities of Scripture; we’re inviting disaster.
The multifaceted picture of Jesus that we find in the Gospels gives us more than enough material to identify the key ways in which pastors can walk as he did. Consider just five.
1. Christ wanted to please the Father.
The accounts of Jesus’s life and ministry are punctuated by statements of his overwhelming desire to be about his Father’s business or simply to please his Father (Luke 2:49; John 4:34). At the end of the day, the greatest responsibility and privilege of every pastor is to bring pleasure and glory to God. Only this ambition can keep our sinful desires for success, power, and acclamation in check.
2. Christ prayed for strength.
In the Gospels, Jesus repeatedly takes time to pray for the strength that he needs to do what his Father has called him to do. This priority is first mentioned in the wilderness and continues to punctuate the narrative of his ministry all the way to the garden of Gethsemane and the cross. Christlike pastors, then, serve in weakness even as they seek God’s own strength by asking him to do his promised work in us through the Spirit. (It is no accident that the apostles are freed up in Acts 6:4 for the ministry of the word and prayer.)
3. Christ cared deeply for people.
We have a Lord and Master who cared deeply for people — whether those he spent the most time with (like his inner circle of twelve or his wider group of disciples), vulnerable individuals he briefly encountered (like the Samaritan woman, Zacchaeus, or the rich young ruler), or simply “the crowds” of individual cities (like Capernaum or Jerusalem). He cared deeply for whomever he saw, and so too do Christlike pastors.
4. Christ got to know people.
This mark of Christ’s ministry is almost redundant given the previous point, but it’s important enough to highlight explicitly. Caring is great, but in Jesus’s case, it was always matched by a deep insight into the characteristics and circumstances of individual people. That’s clear in Matthew 9:4, where Jesus addresses the Pharisees in the presence of the paralyzed man and his friends; it’s also on display in Luke 9:47, as Jesus sees through the ambition of his closest followers (see also John 2:24–25, as well as his encounters with Nicodemus in John 3 and the Samaritan woman in John 4).
While some of this knowledge may have been supernatural, much of it seems to have been the product of a deep insight, which led to investing in people and seeking their good.
5. Christ spoke for his hearers’ good and his Father’s glory.
When Jesus speaks to people, he is consistently motivated by two things: a profound concern for their deepest good and — what is perfectly in step with that — a concern to please his Father. This is why he is fearless in exposing people’s motives, whether it’s his friends (Luke 9:47) or his enemies (Matthew 9:4) or those he has just met (like the rich ruler of Luke 18:18). To put it bluntly, it’s not about him; it’s about them and his Father.
Impossible Call
When we see these qualities of Jesus, it becomes clear that his ability to be both tough and tender flowed from something much more profound than mere practical wisdom. He did what he did and said what he said because he was who he was. It also makes clear the daunting nature of the ministry to which every pastor is called. Pastoring is not simply a matter of discernment or learned sensitivity; pastors are called to Christlikeness.
This simple insight makes us stop and think. It also silences many of our excuses — especially those we offer silently to quiet our own inner angst and guilt. Our particular personality and our unique strengths and weaknesses do not provide an escape clause or an alternative way of doing ministry. We are all called to be like Christ and follow in his steps. Realizing this will help inoculate us against the virus of “professionalism” in ministry, which encourages us to fixate on competencies and the practicalities of good leadership (important though these are). Pastors who read the Gospels can never be satisfied with pragmatics, for they know that they are called to character — Christlikeness — above all.
The call to Christlikeness drives us to our knees and reminds us that we can never master our calling. The great news is that our God has promised that he is more than enough to help us in our weakness.